Coaching Terms and Conditions
We are delighted that you have chosen to become part of the NHS Leadership Academy Coaching Register

The coaching register aims to:

• Support organisations to maximise their coaching capability and capacity
• Support the practice and continuing professional development of NHS Coaches
• Develop an inclusive coaching culture whilst maintaining and promoting excellent practice in coaching.

and in doing so, improve the resilience of NHS and social care staff to improve the experience of our patients and users.

Confidentiality
The content of coaching conversations remains confidential to the coach and coachee. Any specific details entered on this system are not visible to a third party. In using this site all users agree to the following limits to confidentiality.

• Where there is a perceived risk of harm to self or others.
• Where there is concern of a breach of organisational policy.
• Where illegal activity is suspected.

Information submitted to the register will be used to report and evaluate the levels and range of coaching activity undertaken at a National, Regional and Organisational level. The use of this information will not breach confidentiality arrangements.

Coaches: All coaches using this site are required to: (It is the responsibility of the coach to ensure that they continue to meet these requirements)

• Provide coaching on a voluntary basis ensuring explicit organisational support is sought if undertaken within work hours.

Some regional registers allow external coaches to charge per session. Please check with your regional lead/register that charging is permitted in your area. Any charges will not be funded by the Leadership Academy (NHS England).

• Have completed a recognised accredited coaching programme and have successfully completed the final assessment - e.g EMCC Coach Practitioner, ILM Level 5 or equivalent. This must be uploaded as part of the registration process for an application to be approved
• Take responsibility for maintaining an up-to-date profile within the system
• Have a well maintained learning log / portfolio of evidence of coaching
• Demonstrate regular and relevant CPD
• Access regular coaching supervision with an appropriately qualified Coach Supervisor
• Record evidence of CPD and Supervision undertaken
• Practice within the ethical principles of the European Mentoring and Coaching Council (EMCC) - Global Code of Ethics (emccuk.org)
• Adhere to the principles and aims of the NHS People Plan and NHS people Promise
• Respond to coachee requests within 2 weeks of being received
• Inform Regional centre when unable to continue to coach
• Commit to coaching for a minimum of 12 hours per calendar year
• Record any coaching within 2 weeks of activity
• Facilitate a contracting meeting to set individual and/or organisational objectives prior to the commencement of a coaching relationship
• Complete a post-evaluation once a relationship comes to an end

External Coaches

• External coaches must have suitable indemnity cover in place (by external coaches, we mean those who are not employed or have never been employed by the NHS or an organisation delivering NHS funded care.) This must be uploaded as part of the registration process for an application to be approved.

For verification whether external coaching is offered in your region, or queries around indemnity cover, please contact your Regional centre.

Coachees: All coachees using this site are required to:

• Take responsibility for maintaining an up-to-date profile within the system
• Be proactive in requesting coaches online (please contact your Regional centre if a response has not been received within 2 weeks of sending a request)
• Work with the coach to arrange sessions and commit to attending
• Commit to the development process demonstrating proactivity in personal and professional development
• Ensure explicit organisational support is sought if coaching is undertaken within work hours
• Share coachee information with organisational Coaching Champions/Lead to support the Coaching strategy and culture
• Complete a pre-evaluation before a relationship commences
• Complete a post evaluation and a 6 month follow up evaluation on experiences after a relationship comes to an end
• Contact your Regional centre if you would like any advice, training, support or to put forward any suggestions for improvement

In turn, the NHS Leadership Academy will commit to the following to support your coaching practice:

• Provide access to ongoing, relevant and topical CPD, to enhance knowledge and development of your coaching skills
• Provide access to regular supervision sessions and support
• Provide opportunities to learn and network with other coaches via Network Learning Events

Regional Centres
(https://www.leadershipacademy.nhs.uk/regional-academies/)